PSA for MSPs and IT teams
Krato
Tickets, projects, time tracking, and contracts in one place, with limited and revocable sharing.
The context
When every step lives in a different tool.
For an MSP, a request can span tasks, time entries, contracts, and billing. When every step lives in a different tool, reconstructing what happened creates extra work.
The challenge
Bring the entire workflow together without losing control.
Keep operational and administrative work in the same system without giving clients and collaborators access to information that does not concern them.
The solution
From request to report, one continuous thread.
I designed Krato so information can move from one task to the next without duplication. Every share is limited, can expire, and remains revocable.
The outcome
A product now open to its first companies.
Krato supports the workflow from request to report and makes responsibilities, time, and financial status visible. The product is launching and accepting access requests.